Privacy Policy

This Privacy Policy explains how Vega (“Vega,” “we,” “us,” or “our”) handles personal information when you use vega.markets, Vega mobile applications, and related research, account, and support services (collectively, the “Services”).

It applies to information associated with an identifiable person. Market data, option quotes, security reference data, and aggregated or de-identified research statistics are outside that definition unless they are linked to your account or device.

Information you provide

• Account and profile: name, email address, profile image, preferences, and information you send to support.
• Research content: saved screens, watchlists, alerts, calculator configurations, chat prompts, uploaded or pasted content, and feedback.
• Subscription information: plan, credit balance, usage, and transaction records. If paid services are offered, payment details are handled by a payment processor; Vega does not need your full card number.

Google sign-in data

When you choose Google sign-in, Google provides the identifiers and profile fields needed to create and secure your account: your Google account identifier, name, email address, email-verification status, and profile image when available. Vega requests the openid, email, and profile scopes. We do not request access to Gmail, Google Drive, contacts, or calendars for sign-in.

Information collected through use

• Activity and device data: pages and features used, timestamps, referring page, browser or app version, operating system, device type, IP address, and diagnostic events.
• Security data: session identifiers, sign-in events, rate-limit events, and records used to detect abuse or protect accounts.
• Service communications: delivery and engagement records for operational messages and any optional communications you select.

We use personal information to:

• provide, personalize, and synchronize the Services across devices;
• save research, execute requested calculations, generate chat responses, and manage credits or plan limits;
• authenticate users, maintain sessions, prevent fraud and abuse, and investigate security events;
• operate, troubleshoot, measure, and improve reliability, accessibility, and product performance;
• send service messages and communications you choose to receive;
• respond to support requests and enforce our Terms of Use; and
• comply with law and protect the rights, safety, and integrity of users, Vega, and others.

Where applicable law requires a legal basis, we rely on performance of our agreement with you, our legitimate interests in operating and securing the Services, consent where requested, and compliance with legal obligations.

Vega uses third-party AI infrastructure to respond to research questions and perform requested tool calls. The prompt, relevant conversation history, selected market context, and tool results may be sent to those providers to generate a response. We limit the context to information reasonably needed for the request.

Do not place passwords, account credentials, government identifiers, full payment details, or other highly sensitive personal information in a chat prompt. AI output can be incomplete or incorrect; the Terms of Use explain the research and trading limitations.

We may disclose personal information to:

• Service providers: cloud hosting, identity, AI inference, monitoring, communications, support, and payment providers that process information for us under contractual restrictions.
• Legal and safety recipients: regulators, courts, law enforcement, or other parties when reasonably necessary to comply with law, respond to valid process, prevent harm, or protect legal rights.
• Transaction participants: advisers and a successor entity in connection with a financing, reorganization, merger, acquisition, or sale, subject to appropriate confidentiality protections.
• Recipients you direct: when you share research, follow an external link, or otherwise ask us to disclose information.

We do not sell personal information or use it for third-party behavioral advertising. We do not share Google user data except to operate the features described in this policy, comply with law, protect users, or with your direction.

Vega uses cookies and similar browser or app storage for authentication, session security, theme and interface preferences, request routing, and service reliability. These technologies remember your session and settings and help us diagnose errors. Vega does not currently use third-party advertising cookies. If that practice changes, we will update this policy and provide controls required by law.

We keep account information and account-owned research while your account is active and for as long as reasonably needed to provide the Services, resolve disputes, prevent abuse, meet legal obligations, and maintain business records. Retention periods vary with the type and sensitivity of the information.

When information is no longer needed, we delete or de-identify it. Residual copies may remain temporarily in backups, security logs, or systems designed to prevent fraud. Requests to delete an account can be made through account settings when available or by emailing support@vega.markets.

We use administrative, technical, and organizational safeguards designed for the nature of the information we handle. These include access controls, protected network transport, session protections, provider restrictions, monitoring, and data-minimization practices. No internet service can guarantee absolute security. Please use a secure Google account, protect your devices, and notify us promptly if you suspect unauthorized access.

You may update profile and preference information in account settings, sign out active sessions, unsubscribe from optional communications, and ask to access, correct, export, or delete personal information. Depending on where you live, you may also have rights to restrict or object to processing, withdraw consent, appeal a denied request, or complain to a privacy regulator.

Send a request from the email address associated with your account to support@vega.markets. We may verify your identity and may retain information where law permits or requires it. Authorized agents may submit requests where supported by local law.

Vega and its providers may process information in the United States and other countries. Those locations may have different data-protection laws from your home jurisdiction. Where required, we use recognized safeguards for international transfers.

The Services are intended for adults and are not directed to anyone under 18. We do not knowingly collect personal information from children. Contact us if you believe a child has provided personal information so we can take appropriate action.

We may revise this policy as the Services, providers, and law change. We will post the revised policy with a new “Last updated” date and provide additional notice when a material change requires it.

Questions and privacy requests can be sent to support@vega.markets.